Privacy Policy

1. Introduction and Controller Information

LexiSport ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our cricket rules interpretation platform, Lexi Cricket.

Data Controller:
LexiSport Pty Ltd
Email: privacy@lexisport.app
Website: https://lexisport.app

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, cricket role/position
• Communication Data: Messages sent through our platform, support inquiries
• Cricket Queries: Questions about cricket rules you ask our AI system
• Professional Information: Cricket association affiliations, officiating experience (optional)
• Survey Data: Feedback about cricket rule interpretations and platform improvements

2.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, feature usage
• Analytics Data: Google Analytics data (anonymized where possible)
• Performance Data: Response times, error logs, system performance metrics
• Cricket AI Interaction Data: Query patterns, response accuracy feedback

2.3 Cricket-Specific Data Collection

• Rule Interpretation Queries: Questions about LBW, no-balls, stumping, etc.
• Match Context Data: Format preferences (Test, ODI, T20), competition types
• Officiating Data: Umpiring experience level, certification status (if provided)
• Educational Progress: Learning paths through cricket law materials

3. How We Use Your Information

3.1 Service Provision

• Provide accurate cricket rule interpretations
• Customize responses based on your cricket role and experience
• Maintain and improve our AI cricket knowledge base
• Process your queries and provide timely responses

3.2 Platform Improvement

• Analyze usage patterns to improve AI accuracy
• Develop new cricket law interpretation features
• Enhance user experience for cricket officials and enthusiasts
• Create educational content about cricket rules

3.3 Communication

• Send service updates and new feature announcements
• Provide customer support for cricket-related queries
• Share cricket law updates and clarifications (with consent)
• Send educational content about cricket officiating (optional)

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: Newsletter subscriptions, marketing communications, optional surveys
• Contract: Providing cricket AI services, processing your queries
• Legitimate Interests: Improving AI accuracy, platform security, customer support
• Legal Obligation: Compliance with data protection laws, record keeping

5. Data Sharing and Third Parties

5.1 We DO NOT:

• Sell your personal data to third parties
• Share cricket queries with cricket associations without consent
• Provide your data to commercial cricket organizations
• Use your data for unauthorized cricket officiating assessments

5.2 We May Share Data With:

• AI Service Providers: For natural language processing and cricket rule analysis
• Analytics Services: Google Analytics (anonymized), performance monitoring
• Email Services: For sending newsletters and platform updates
• Security Providers: For fraud prevention and platform security
• Legal Authorities: When required by law or to protect rights

5.3 Cricket Industry Sharing

With your explicit consent, we may share anonymized cricket query trends with:

• Cricket education institutions for research purposes
• Official cricket associations for rule clarification improvements
• Cricket technology researchers for sport innovation

6. Data Security and Cricket-Specific Protections

• Encryption: All data encrypted in transit and at rest
• Access Controls: Strict role-based access to cricket data
• Cricket Query Anonymization: Personal identifiers removed from rule queries
• Secure AI Processing: Cricket law interpretations processed securely
• Regular Security Audits: Independent security assessments
• Incident Response: Rapid response to any data breaches

7. International Data Transfers

Your data may be transferred to and processed in countries outside your home country, including:

• United States: For cloud hosting and AI processing services
• European Union: For data analytics and customer support
• Australia: Our primary operations and data processing location

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions.

8. Data Retention

• Account Data: Retained while your account is active, plus 2 years
• Cricket Queries: Anonymized and retained for AI improvement purposes
• Analytics Data: Retained for 26 months (Google Analytics default)
• Communication Data: Retained for 7 years for business records
• Legal Documents: Retained as required by law

9. Your Privacy Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure (Right to be Forgotten): Request deletion of your personal data
• Portability: Request transfer of your data in machine-readable format
• Object: Object to processing for legitimate interests or marketing
• Restrict Processing: Limit how we process your data
• Withdraw Consent: Withdraw consent for marketing or optional features

9.1 Cricket-Specific Rights

• Query History Access: Request your cricket rule query history
• AI Training Opt-out: Request your queries not be used for AI training
• Professional Profile Control: Manage your cricket officiating profile visibility

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Platform functionality, security, user authentication
• Analytics Cookies: Google Analytics to understand usage patterns
• Performance Cookies: AI response times, system performance monitoring
• Preference Cookies: Remember your cricket format preferences

See our Cookie Policy for detailed information about our cookie usage.

11. Children's Privacy

Our platform is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

12. Cricket Association and Professional User Privacy

12.1 For Cricket Officials and Umpires:

• Professional cricket queries are treated with additional confidentiality
• No sharing of individual performance or query patterns with cricket associations
• Professional development data kept separate from personal information
• Option to use platform anonymously for sensitive rule clarifications

12.2 For Cricket Associations:

• Institutional accounts have enhanced privacy controls
• Aggregate usage reports available without individual identification
• Custom data retention policies for organizational users
• Dedicated support for association-specific privacy requirements

13. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in:

• Cricket law updates and new rule interpretations
• Platform features and AI capabilities
• Legal requirements and privacy regulations
• Business practices and data processing activities

We will notify you of material changes via email and prominent website notice.

14. Contact Information and Data Protection Officer

For privacy-related questions, requests, or concerns:

General Privacy Inquiries:
Email: privacy@lexisport.app
Response Time: Within 72 hours

Data Protection Officer:
Email: dpo@lexisport.app
For GDPR-related requests and compliance matters

Cricket-Specific Privacy Questions:
Email: cricket-privacy@lexisport.app
For questions about cricket law query privacy and professional user data

15. Regulatory Compliance

We comply with:

• GDPR: European Union General Data Protection Regulation
• CCPA: California Consumer Privacy Act
• Privacy Act 1988: Australian Privacy Principles
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• Cricket Industry Standards: Professional cricket data handling guidelines